ERROR: Failed to execute get method category.docComplete

<faer:error xmlns:faer="http://www.factmanager.com/factanswer/2003/04/error" title="Failed to serve a request">com.iimg.factanswer3.core.FactAnswerException: Connection failed to be established with 'jdbc:microsoft:sqlserver://neptune:1433;User=istms;Password=mizuko85;DatabaseName=ICTMobileSummit;selectMethod=cursor;' at com.iimg.factanswer3.provider.jdbc.JDBCProvider.getConnection(JDBCProvider.java:70) at com.iimg.factanswer3.provider.jdbc.JDBCStatement.prepare(JDBCStatement.java:210) at com.iimg.factanswer3.provider.jdbc.JDBCRequestDefinition.prepareStatements(JDBCRequestDefinition.java:47) at com.iimg.factanswer3.provider.jdbc.JDBCRequestDefinition.get(JDBCRequestDefinition.java:73) at com.iimg.factanswer3.provider.SimpleDataSource.serveRequest(SimpleDataSource.java:105) at com.iimg.factanswer3.provider.SimpleDataSource.run(SimpleDataSource.java:78) Caused by: java.sql.SQLException: [Microsoft][SQLServer 2000 Driver for JDBC]Error establishing socket. at com.microsoft.jdbc.base.BaseExceptions.createException(Unknown Source) at com.microsoft.jdbc.base.BaseExceptions.getException(Unknown Source) at com.microsoft.jdbc.base.BaseExceptions.getException(Unknown Source) at com.microsoft.jdbc.sqlserver.tds.TDSConnection.&lt;init&gt;(Unknown Source) at com.microsoft.jdbc.sqlserver.SQLServerImplConnection.open(Unknown Source) at com.microsoft.jdbc.base.BaseConnection.getNewImplConnection(Unknown Source) at com.microsoft.jdbc.base.BaseConnection.open(Unknown Source) at com.microsoft.jdbc.base.BaseDriver.connect(Unknown Source) at java.sql.DriverManager.getConnection(Unknown Source) at java.sql.DriverManager.getConnection(Unknown Source) at com.iimg.factanswer3.provider.jdbc.JDBCProvider.getConnection(JDBCProvider.java:65) ... 5 more </faer:error>